Solution Provided

• Monitoring System for networks and devices installed at Pegadaian for more than 4300 office locations and with a total of more than 10,000 IPs
• Dedicated On Site Engineer for Pegadaian
• Operational IT Management Application for ticketing problems and planning input for Pawnshop IT needs

Solution Benefits

• Improving the Quality of Network and Equip- ment Services in Pegadaian
• Ease of conducting service evaluation and monitoring